Having difficulty calling Globe customer service?

So your computer database becomes inaccessible. What's the solution? Stop taking the calls and redirect your customers to endless recorded announcements! NOT. Globe should be answering those calls regardless, taking down the details and calling customers back when they regain access to their system. It shows just how highly Globe considers it's customers. Does it mean your call center people well cop the brunt of it - yes. But better that than having the customers discover this awful truth and then walking to another vendor!