"Every great leader is a great storyteller," says Harvard University psychologist Howard Gardner. According to master storytellers Richard Maxwell and Robert Dickman, storytelling is a lot like running. Everyone knows how to do it, but few of us ever break the four-minute mile.Another great book for the library folks - Kindle up!
Encouraging and supporting the focus towards customer service as an integral part of corporate thinking, as well as a legitimate professional career
Sunday, May 8, 2011
Book alert: The elements of persuasion : Use Storytelling to Pitch Better, Sell Faster & Win More Business
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